Privacy Policy
Privacy Policy
At House of SKAD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and safeguard the information shared with us through our website and services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with our website, place an order or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment and transaction details
- Information shared through customer support inquiries
- Device, browser and website usage data collected through cookies and analytics tools
Customers may choose to create an account on our website or place orders through guest checkout.
How We Use Your Information
The information collected may be used to:
- Process and fulfil orders
- Provide customer support
- Share order updates and shipping information
- Improve website functionality and user experience
- Send promotional emails, launch updates, newsletters and marketing communications
- Prevent fraudulent transactions and maintain website security
Customers may opt out of marketing communications at any time through the unsubscribe option provided in our emails or messages.
Payment Information
All payments made on our website are securely processed through trusted third-party payment gateways, including Razorpay.
We do not store or have direct access to your complete debit card, credit card, banking or payment credentials.
Cookies & Analytics
Our website may use cookies and similar tracking technologies to improve browsing experience, analyse website traffic and understand customer behaviour.
We may use tools such as Google Analytics to collect non-personal usage data for website performance and marketing insights.
By using our website, you consent to the use of cookies and analytics technologies.
Third-Party Services
We may share limited customer information with trusted third-party service providers strictly for business operations, including:
- Payment processing providers
- Shipping and logistics partners, including Shiprocket
- Website and analytics providers
- Marketing and communication platforms
International Orders
As House of SKAD ships internationally, customer information may be processed or shared with logistics and service providers outside India for order fulfilment and delivery purposes.
Data Protection
We take reasonable measures to protect your personal information against unauthorised access, misuse, disclosure or loss.
While we strive to use commercially acceptable means to protect your data, no method of online transmission or electronic storage is completely secure.
Your Rights
- Customers may request access to, correction of, or deletion of their personal information by contacting us directly.
- Customers may also choose to unsubscribe from promotional communications at any time.
Policy Updates
House of SKAD reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
We encourage customers to review this page periodically for updates.
Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us at: